We have tried to make the course as comprehensive as
possible, however, we realise some errors may arise that we haven’t covered
here. Here are some suggestions on how to problem solve.
- Try to identify why the problem is arising: The
error messages given by the software can give you information about why the
task has failed. Simple things such as syntax errors or incorrect file types
can prevent data collection running smoothly.
- Review the materials here: We have lots of
experience using ODK in a wide range of settings and have drawn on that
experience when creating these resources. We have lots of freely available
online materials including step-by-step guides, so have a look through them to
see if you can find a solution.
- Google it: One benefit of using open-source software
for data collection is that there is an active online community who use the
software regularly and have experienced most common problems already. For those
encountering problems after completion of the course and reviewing the
resources online we recommend typing your question into Google and reviewing
the search results. This is often the most efficient way to get a solution to
your issue!
- If you cannot find the answer you are looking
for in the materials here or via Google, please feel free to contact us on the
forum below.
ORK Discussions Forum